What Our Customers Say

Read what some of our customers are saying about us, you can't see us , but we're blushing!:

Hi Charlene,
I spent quite a bit of time shopping online to find the ideal    Easter baskets for my kids.  I knew I wanted local and I knew I would get it right, once I chose the right business.  
Charlene, I just wanted to let you know that you did an amazing job by putting a smile on my ( adult) kids faces today.  Kayla was beyond thrilled and loved everything and Zach’s “ Wow, awesome” text to me said it all.
Thank you for your exceptional product and thank you so much for staying in touch, from the time I placed my order to the time you delivered the goods.
I have already recommended Not Just Baskets to one other person and will continue to spread the word.
I hope you and  your family have a wonderful and safe Easter Weekend.

I love the baskets and services you provide.  I have used your services many times for corporate matters and have been very pleased.  Take care and stay safe, Terilynn

I just want to tell you my husband loved the birthday gift basket...it looked fantastic!  Thank you... take care. Aileen

I just wanted to say a quick thank you! Your customer service was well appreciated. My friends just got home from the hospital with the newborn and were thrilled to find the basket. Even with all the chaos they managed to call and say how wonderful it was. Thank you for allowing us to help our friends even if we couldn’t be there during these times

I appreciated our conversation yesterday morning and your assistance in selecting just the right gift to lift my friend’s daughter’s spirit.
Keep well and thanks again.

Thank you for services. My friend loved her basket and I was amazed by how quickly it was delivered. 

Thank you again, Kelysha 

My sister-in-law was very impressed with the basket - and I’m impressed by how quickly it was put together and delivered.
Many thanks!

Thanks so much for all you did to make my sister's birthday week extra special. The attention to detail and personal touches made all the difference! Excellent service! Angela (Beijing, PRC)
We received a note of appreciation. Leslie loves the gift basket, so Thank you again for accommodating my request. I will definitely keep you in mind for future gifts!
Hi Charlene, This is just a quick note to let you know how pleased everybody was with the basket that you so kindly got out on Friday. The recipient was very pleased and happy with all the goodies, his wife raved about the package and how lovely the basket was and my sister/brother inlaw & I were so pleased to these comments from them; one never knows the quality of items when ordering on line and in this case all I can say is great. Please pass along our thanks to your colleagues who worked on putting this together and getting it out in a timely fashion and to you for all the personal attention you gave to me as I waded through all this. We will definitely all use Not Just Baskets in future as the need arises. Stay cool.
Suzanne S Ingleside, Ontario
Dear Charlene, Thank you so much for your efforts on my behalf. The basket was definitely very warmly received by my sister and much admired by the nursing staff also, I must add. My sister, who is a connoisseur of fine foods, recognized the quality of the items and was in awe of the presentation. Although I do not live in Ottawa, I am sure that my sister and her family will not soon forget your establishment for quality baskets. I prefer not to have the opportunity to order another “get well” basket but would go to you for any other occasion.
Gratefully, Louise
Hi Charlene, Just wanted to drop a quick note that the basket you made and delivered a few weeks ago was a big hit. The recipients asked if I chose the items but I couldn't take the credit. :). I told them that the specific items selected were all picked by your company. :) That's some high praise for your ability to put together great gift baskets. Definitely will order again through you for future deliveries in the Ottawa area.
Robyn Toor
You guys rock! My best friend was completely surprised to have received a gift of cookies and wine from you guys! The service you provide is so impressive. Being from Edmonton I wasn't sure how this was going to turn out, but I was more than pleased. Thank you so much for everything! Can't say enough good things about you!
He looooved the cookies and so did everyone in the office. He was really surprised. Thanks so much for delivering so quickly and for replying to my emails right away! You run this business really well! Keep it up!
I wanted to tell you that the Armstrong family really enjoyed their basket that you delivered the other day. They said it was too impressive to open! Thanks again, we're glad that we found your website, and will definitely use you again.
Ryan Roberts


OMG, Kyle was ecstatic with his basket of candy! Apparently his whole work is super jealous! Thanks once again for an amazing delivery!

Christine Admin/Marketing Assistant

Just got back into town and checked my work-related e-mail. It was festooned with soaring reviews of the package –  thanks so much for all your help with this!  Please be sure to add me to your lust of very satisfied customers! 
Mike, Ottawa

She absolutely loved it.  As she carried it through the compound, everyone was staring and jealous.  I imagine she had a great big grin on her face. Thanks so much!

Just wanted to let you know that she LOVED her basket (especially the wine!).
Thanks for your help.
Kerry PICU Admin.

She loved it ! Thanks again. You’ll be hearing from me again! I will spread the word to  Timmins Moms with kids in Ottawa..:)
Jocelyn, Timmins
Thank you the Fleece's called last night so everything is great.  They loved the basket and kids were just thrilled. Thank you for everything.  I have passed on your website to all my friends and associates.
B Bonner, Citizenship & Immigration Canada

 Just wanted to thank you for taking care of this order.  My mother-in-law really loved it, and was very impressed with the way you put it together (she used to do gift baskets as well).   

Thanks again for the WONDERFUL service

I found Not Just Baskets on the internet. I selected a gourmet gift basket to have delivered to my cousin after the death of her mother. The transaction was easy and straightforward, and I received a quick confirmation after placing my order. But then Not Just Baskets went one step further and completely impressed me with their service. My cousin had moved and I had provided an out of date address. They located the correct address and were able to make the delivery within the original projected delivery dates on their website. My cousin was also delighted by the basket and based on her description it completely met my expectations. Thanks for going the extra mile and providing great service! I'd recommend you to anyone in the area.

 Anna, Vancouver

Thanks much, it's been a pleasure working with you.

thank you very much.  i spoke with my sister in law and she received the basket and loved it! thaks very much and we will keep you in mind for future purchases/gifts.
Erin Spence

I just wanted to thank you for such fantastic customer service.  The girls were thrilled with their baskets and I am extremely pleased with the concern you show for your customers.  I will definitely use your services again.

 Caroline Hastings

Thank you again for your great service, and I look forward to doing business with you in the future.
Joyce Skinner

I'm told by my neice that the basket was just fantastic.  She said that of all the gifts for her baby she received, your basket was the best!
 Sue Regan

Thank you very much for the beautiful basket that you sent on Friday. We did not taste everything but what we tried was just delicious. I really appreciate your professionalism and your sense of the customer.
G Chambert

Thanks, I head some great comments.  We'll definitely use you again.  All the best
Linda, Delta Resort & Conference Centre

The recipients of our gift you sent to Health Canada was extremely well received. many thanks
Susan, Toothcrafters

The picture looks lovely, thank you very much.  Thanks for the excellent service you have provided.
Val, Dixons

 I want to thank you for the "Sweet Tooth" package delivered to my husband today.  The goodies were delicious and my husband (and all the other nurses) really enjoyed the treats!
K Lamaire

Thanks so much for doing an excellent job on the Casino Themed basket.  My inlaws absolutely were thrilled to receive it and are still raving about it now.

 I look forward to ordering my next basket from you again!

Jeraldyn, Bank of America